Business hours support is provided from 8:30am until 5:30pm, Monday through Friday, excluding public holidays. TWC support is accessible 24/7/365 by phone or creating an emergency support ticket.
- Host Pro
- Host Pro Plus
- Host Pro Exceed
| FEATURES AND BENEFITS |
Host Pro $29.95 +GST/Month |
Host Pro Plus $49.95 +GST/Month |
Host Pro Ultimate $89.95 +GST/Month |
|---|---|---|---|
| Protected Disk Space | 1GB Storage | 10GB Storage per site | 25GB Storage per site |
| Uptime Guarantee | 99.90% | 99.90% | 99.90% |
| Traffic | 10GB Traffic | 20GB Traffic per site | 50GB Traffic per site |
| Email Features | |||
| Inboxes Included(Shared) | 10 | Unlimited | Unlimited |
| Mail User Access | |||
| POP, IMAP, Webmail, SMTP | |||
| High-Availability | |||
| Development Features | |||
| MySQL 5 | 1 | Unlimited | Unlimited |
| PHP 8.2 | |||
Additional resource packs
[ezcol_1half]| ADDITIONAL WEB STORAGE PACKS | |
| 1GB Web Storage Pack | $10 p/m |
| 5GB Web Storage Pack | $25 p/m |
| 10GB Web Storage Pack | $45 p/m |
| 50GB Web Storage Pack | $130 p/m |
| ADDITIONAL TRAFFIC PACKS | |
| 10GB Traffic Pack | $15 p/m |
| 50GB Traffic Pack | $50 p/m |
| 100GB Traffic Pack | $80 p/m |
| 500GB Traffic Pack | $250 p/m |
Business hours labour where applicable is charged in 15-minute blocks at the following hourly rates:
- Helpdesk – $99.95 per hour (telephonic assistance non development)
- Systems Administrator/Webmaster $199.95 per hour (hands on assistance)
- Engineer/developer $199.95 per hour (hands on assistance)
After Hours Support Fees, minimum 30 minutes charged in blocks of 30 minutes:
- Systems Administrator/Webmaster $299.95 per hour (hands on assistance)
- Engineer/developer $399.95 per hour (hands on assistance)