Business hours support is provided from 8:30am until 5:30pm, Monday through Friday, excluding public holidays. TWC support is accessible 24/7/365 by phone or creating an emergency support ticket here.
- Host Pro
- Host Pro Plus
- Host Pro Exceed
| FEATURES AND BENEFITS |
Dedicated VPS Gold $99.95 +GST/Month |
Dedicated VPS Platinum $149.95 +GST/Month |
Dedicated VPS Diamond $199.95 +GST/Month |
|---|---|---|---|
| Protected Disk Space | 60 GB | 80 GB | 160 GB |
| Memory (GB) | 2 GB | 4 GB | 8 GB |
| CPU | 1 Cores @ 2.66GHz | 2 Cores @ 2.66GHz | 2 Cores @ 2.66GHz |
| Uptime Guarantee | 99.90% | 99.90% | 99.90% |
| Bandwidth (International) | 1 TB | 2 TB | 3 TB |
| OS | Debian/Ubuntu/CentOS | Debian/Ubuntu/CentOS | Debian/Ubuntu/CentOS |
| FEATURES AND BENEFITS |
Mage Gold $149.95 +GST/Month |
Mage Platinum $249.95 +GST/Month |
Mage Diamond $499.95 +GST/Month |
|---|---|---|---|
| Included Support Time | 30 Min Monthly | 1 Hour Monthly | 1 hour Monthly |
| Protected Disk Space | 30 GB | 45 GB | 90 GB |
| Memory (GB) | 3 GB | 6 GB | 12 GB |
| CPU (Core/s) | 2 | 3 | 4 |
| Uptime Guarantee | 99.90% | 99.90% | 99.90% |
| Bandwidth (International) | 200 GB | 300 GB | 400 GB |
Additional resource packs
| ADDITIONAL WEB STORAGE PACKS | |
| 5GB Web Storage Pack | $25 p/m |
| 10GB Web Storage Pack | $45 p/m |
| 50GB Web Storage Pack | $130 p/m |
| ADDITIONAL TRAFFIC PACKS | |
| 10GB Traffic Pack | $15 p/m |
| 50GB Traffic Pack | $50 p/m |
| 100GB Traffic Pack | $80 p/m |
| 500GB Traffic Pack | $250 p/m |
Business hours labour where applicable is charged in 15-minute blocks at the following hourly rates:
- Helpdesk – $75 per hour (telephonic assistance non development)
- Systems Administrator/Webmaster $195 per hour (hands on assistance)
- Engineer/developer $195 per hour (hands on assistance)
After Hours Support Fees, minimum 30 minutes charged in blocks of 30 minutes:
- Systems Administrator/Webmaster $200 per hour (hands on assistance)
- Engineer/developer $300 per hour (hands on assistance)