Business hours support is provided from 8:30am until 5:30pm, Monday through Friday, excluding public holidays. TWC support is accessible 24/7/365 by phone or creating an emergency support ticket here.
Dedicated VPS Gold
$$99.95
+GST/Month
- 20 GBProtected Disk Space
- 2 GBMemory (GB)
- 1 Core @ 2.66GHzCPU (Core/s)
- 99.90%Uptime Guarantee
- 1 TBBandwidth (International)
- Debian / Ubuntu / CentOSOperating System
Dedicated VPS Platinum
$149.95
+GST/month
- 40 GB Protected Disk Space
- 4 GB Memory (GB)
- 2 Cores @ 2.66GHz CPU (Core/s)
- 99.90% Uptime Guarantee
- 2 TB Bandwidth (International)
- Debian / Ubuntu / CentOSOperating System
Dedicated VPS Diamond
$199.95
+GST/month
- 80 GB Protected Disk Space
- 8 GB Memory (GB)
- 2 Cores @ 2.66GHz CPU (Core/s)
- 99.90% Uptime Guarantee
- 3 TB Bandwidth (International)
- Debian / Ubuntu / CentOSOperating System
Mage Gold
$149.95
+GST/Month
- 30 Min MonthlyIncluded Support Time
- 30 GBProtected Disk Space
- 3 GBMemory (GB)
- 2 CoresCPU (Core/s)
- 99.90%Uptime Guarantee
- 200 GBBandwidth (International)
Mage Platinum
$249.95
+GST/month
- 1 Hour MonthlyIncluded Support Time
- 45 GB Protected Disk Space
- 6 GB Memory (GB)
- 3 Cores CPU (Core/s)
- 99.90% Uptime Guarantee
- 300 GB Bandwidth (International)
Mage Diamond
$499.95
+GST/month
- 1 Hour MonthlyIncluded Support Time
- 90 GB Protected Disk Space
- 12 GB Memory (GB)
- 4 Cores CPU (Core/s)
- 99.90% Uptime Guarantee
- 400 GB Bandwidth (International)
Additional Resource Packs
| ADDITIONAL WEB STORAGE PACKS | |
|---|---|
| 5GB Web Storage Pack | $25 p/m |
| 10GB Web Storage Pack | $45 p/m |
| 50GB Web Storage Pack | $130 p/m |
| ADDITIONAL TRAFFIC PACKS | |
|---|---|
| 10GB Traffic Pack | $15 p/m |
| 50GB Traffic Pack | $50 p/m |
| 100GB Traffic Pack | $80 p/m |
| 500GB Traffic Pack | $250 p/m |
Business hours labour where applicable is charged in 15-minute blocks at the following hourly rates:
- Helpdesk – $75 per hour (telephonic assistance non development)
- Systems Administrator/Webmaster $195 per hour (hands on assistance)
- Engineer/developer $195 per hour (hands on assistance)
After Hours Support Fees, minimum 30 minutes charged in blocks of 30 minutes:
- Systems Administrator/Webmaster $200 per hour (hands on assistance)
- Engineer/developer $300 per hour (hands on assistance)